Frequently Asked Questions

Everything you need to know about your next TITAN 22 purchase.

How long does shipping take for domestic orders?

Standard shipping within the Philippines typically takes 3-5 business days for Metro Manila and 5-10 business days for provincial areas.

What is your return and exchange policy?

We accept returns and exchanges within 7 days of receipt, provided the items are in original, unworn condition with all tags and the original box intact.

Are the sneakers and apparel sold on TITAN 22 authentic?

Yes, TITAN 22 is an authorized retailer for all brands we carry, guaranteeing 100% authenticity on every product from Nike, Jordan Brand, and more.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard), GCash, Maya, and Cash on Delivery (COD) for select service areas.

Can I cancel or modify my order after it has been placed?

Once an order is confirmed, it is immediately processed for fulfillment. Please contact our support team within 30 minutes of placement for any urgent modification requests.

How do I track my order status?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to our courier's tracking portal.